I was approached by Freshwater who were being given inadequate support by the website management company they were using at the time. Their website was down and they were having email problems.
We decided they would benefit from taking control of their domain and managing the website and email hosting themselves, rather than through a third party.
We then redesigned the site and I taught them how easy it is to edit the content and images for their website and therefore dispensed with using a website management company altogether.